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Privacy Policy
Last updated: 2025-06-18
1. Introduction
Welcome to Uptimer ("we," "our," or "us"). We are committed to protecting your privacy and handling your data with transparency. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website monitoring service.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you register and use our service:
- Email address
- Account credentials (password is stored in encrypted form)
- Website URLs you add for monitoring
2.2 Automatically Collected Information
We collect minimal technical information when you use our service, limited to:
- IP address (for security purposes only)
- Basic system information required for the service to function
- Session data required to keep you logged in
We do not use analytics tools, tracking pixels, or other technologies to monitor your behavior or collect usage statistics beyond what is strictly necessary for providing our service.
2.3 Website Thumbnails
As part of our monitoring service, we generate and store thumbnails of the websites you add. These thumbnails are visual representations of how your websites appear at the time of monitoring and are only accessible to you.
2.4 Embedded Content and iFrames
Our service may display your monitored websites within iframes. Please be aware that:
- Content displayed within these iframes is hosted and controlled by third parties (the websites you are monitoring)
- These third-party websites may use their own cookies, web beacons, and similar technologies
- They may collect their own data about you and your online activities
- They are governed by their own privacy policies and terms of service
Important: We are not responsible in any way, shape, or form for the data, files, cookies, or other content that might come from websites embedded in iframes as part of our monitoring service. We have no influence over or control of the content, behavior, or data collection practices of these embedded websites.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our service
- To notify you about the status of your monitored websites
- To respond to your requests and inquiries
- To improve our service and develop new features
- To detect, prevent, and address technical issues
- To comply with legal obligations
4. Legal Basis for Processing (EU Users)
For users in the European Union, we process your personal data based on the following legal grounds:
- Contract fulfillment: Processing necessary to provide our service to you
- Legitimate interests: Improving our services, ensuring security, and preventing fraud
- Consent: For specific processing activities where we request your consent
- Legal obligation: When we need to comply with applicable laws
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide our service, comply with legal obligations, resolve disputes, and enforce our agreements.
Website thumbnails are retained for as long as you maintain an active account and have enabled thumbnail monitoring for your websites. When you delete a website from your account, we will automatically and directly delete the associated thumbnails.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request that we correct inaccurate information.
- Erasure: You have the right to request that we delete your data under certain conditions.
- Restriction: You have the right to request that we restrict the processing of your data.
- Data portability: You have the right to request that we transfer your data to another organization or directly to you.
- Objection: You have the right to object to our processing of your personal data.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.
7. Cookies and Similar Technologies
We use only essential cookies for maintaining your login session. We do not use any tracking cookies, analytics cookies, or any other cookies that would track your behavior or activities on our service.
The session cookie is necessary for the proper functioning of our service, specifically to keep you logged in while you navigate through our website. This cookie contains only a session identifier and does not store any personal information.
No third-party cookies are used, and we do not perform any kind of tracking or monitoring of your browsing activity beyond what is strictly necessary to provide our service.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country or jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place.
10. Children's Privacy
Our service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will immediately delete it.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: